Arhiva pentru categoria: Managementul Serviciilor

Cele mai noi si importante standarde din seria ISO/IEC 20000

mai 11, 2020

Seria ISO/IEC 20000 este singura disponibila pentru evaluarea…

ISO a publicat un ghid practic pentru implementarea schemelor si standardelor de Management al Serviciilor IT

decembrie 9, 2019

Afacerile din domeniul serviciilor exista pentru a furniza clientilor…

Pastila CISEO nr. 49 – ISO/IEC TR 20000-7:2019 «Tehnologia Informatiei – Managementul Serviciilor – Partea a 7-a», publicat in iulie 2019, este un raport tehnic ce ofera indrumari privind implementarea integrata ISO/IEC 20000-1 & ISO 9001 & ISO/IEC 27001

Indrumarile internationale privind Sistemele de Management al Serviciilor – ISO / IEC 20000 – au fost recent revizuite

septembrie 21, 2019

Un Sistem de Management al Serviciilor IT (ITSMS) este un instrument…

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